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Speaking Truth to Power:  When to Put Up or Shut Up at Work

12/11/2020

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You are an expert in what you do, so you see things your boss (and possibly others) at work could not from your field of view.  

So, when you see a glaring flaw in leadership’s logic, it’s a tough decision whether to mention it or not; is this a career limiting move (CLM) or an opportunity to support your organization?

Here are five considerations to help you decide when to speak truth to power:
  1. Speak when your motives are pure.  As easy as it is to play “devil’s advocate”, consider the risks to both mentioning it, and not mentioning it.  Your voice is a powerful tool, make sure you use it responsibly to be heard, respected and trusted (even if you’re about to make someone’s life harder at work).
  2. Speak when you have timely evidence.  If you see something going poorly at work, have a recent clear example to support your concern.  It’s easier for others to hear something they may not want to when you can point to a timely example of an unintended (or negative) impact.  No recent examples?  If possible, wait until you have one (which can include getting ahead of an evidence-supported problem or mistake).
  3. Speak when you’ve identified the right person to tell.  If its above your level, and your organization follows a hierarchical chain of command, you may need to bring it up with your manager first and let them take it from there (even when they are not the person responsible).  If your organization is “flatter” and culturally open to hearing perspectives from multiple sources (without reprisal), then speak with the person who most needs to know what you know.  
  4. Speak when you can do so without judgment.  Nothing erodes your credibility faster than shaming or criticizing the work of others.  Focus on delivering your truth in a non-judgmental way that allows others a psychologically safe way into addressing the concern.  If you can’t do this with humility, then consider practicing until you can, or staying quiet (assuming that is an ethical option available to you).
  5. Speak when there are options and/or possibilities.  When you present options and possibilities to address an issue it can help others to be open to what you are saying, but communicate mindfully.  Aggressively stating your point as being the only way, or the right way, does not influence others – it annoys them.  Being assertive, yet open, to the perspectives of others allows you to be thoughtful and supportive (even if in the end they choose not to address your concerns or pursue your suggestions).

Speaking truth to power is a delicate move, one only you can assess is right for you in your work and career.  

When done in the right way, for the right reason, at the right time, in the right organizational context, it can support your high potential, enhancing your career.
Looking for more great career tips?  Download my 5 Secrets to Boosting Job Security.
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