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  • Work With Carleen
    • About Carleen
    • Assessment
    • Book Me To Speak >
      • Workshops That Work >
        • Getting Hybrid Right
        • Leading a Hybrid Team Workshop
        • Communicating Comfortably in a Hybrid Setting Workshop
        • Finding Your Leadership Compass Hybrid Teams Workshop
        • Communicating Comfortably in a Virtual Setting Workshop
        • Leading in Ambiguity Workshop
        • Accomplishing Work Through Others Workshop
        • My Values Driven Workplace Workshop
        • Working Successfully From Home Workshop
        • Working Resilience
        • The Many Faces of Unconscious Bias Workshop
        • Building A Culture of Trust Workshop
        • Finding Your Leadership Compass Workshop
        • Foundational Conversations Workshop
        • Conscious Conversations Workshop
        • Purpose Driven Feedback Workshop
        • Dynamic Team Communication Workshop
  • Is Coaching Right For You?
  • Client Stories
    • Testimonials
  • Blog
  • The Career Edit
  • Free Resources
    • Working Life Wellbeing Assessment >
      • Working Life Wellbeing Low Risk
    • Life Practices >
      • I Feel Angry
      • I Feel Stuck
      • I Am Overwhelmed
      • I Need Self-Compassion
      • Emotions At Work
      • Mindfulness
      • Triggers At Work
      • Naming Emotions
      • I Feel Frustrated
    • Healthy Boundaries Quiz
  • Referral Partners
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Business Intelligence of Empathy


Audience: 
Leaders, emerging leaders, leadership team
Intact teams, interdependent teams
Duration:
1.5 hours
Delivery Method:
Facilitator-lead (in-person) or virtual workshop (video conference)
Summary:  Empathy is a multi-dimensional tool to ensure understanding with our clients, on teams and in workplaces. Like any tool we use in business today, you need to know how to use it for it to work for you… and that takes practice. We look at the different types of empathy and the scenarios where they work best, and how empathy fosters connection. We then look at the role of listening in empathy and how that supports needed business outcomes, because the more fully we can understand the world through someone else's eyes, the more open they will be to our input.
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